What We Are doing?

MP Global Services has delivered many high-quality software solutions for a wide range of industries. These includes B2C consulting, software development, knowledgebase, eCommerce, intranet/extranet, website/web-portal design and development, domain registration, web hosting, interactive multi-media presentations, healthcare, real estate, community services...


 
Our Services
ASP Development
PERL Development
Flash Development
C/C++ Development
DBMS Development
XML Web Development
SEO Solutions
 

CRM Solutions

Customer Relationship Management (CRM) is a business philosophy involving identifying, understanding and better providing for your customers while building a relationship with each customer to improve customer satisfaction and maximize profits. It's about understanding, anticipating and responding to customers' needs.

In order to gain a competitive advantage and differentiate products and services in the marketplace, companies must shift their focus from a product-centric view to a customer-centric one. MP Global Services is here to help companies manage their customer relationships.

CRM is a business strategy that includes implementing policies, processes and enabling technologies. An effective CRM strategy will personalize the customer's experiences across all enterprise touch points. By coordinating the customer's interactions, a company is able to optimize customer satisfaction, which translates into increased profitability and revenue. MP Global Services is experienced in helping companies define and implement the right CRM solution for their business. Our consultants have hands-on experience in all aspects of CRM implementation from strategy and requirements definition to package evaluation, selection, and implementation.

The CRM Solution Center at MP Global Services provides total business solutions to our clients. Our consultants have the necessary skills required for…

Project Management
Business Process Re-engineering
Software Evaluation
Software Selection
Technical Assessment
Implementation Consulting
CRM Strategy Definition
Custom System Enhancements
Custom Reporting Solutions
Data Migrations / Conversions
Process Documentation and System Testing
End-User Training
E-Business


If you are enhancing your existing website, extending your business processes to the web, or starting from the beginning with e-business, MP Global Services has the technical, business, and creative expertise to help you succeed. Two keys to our success in providing total business solutions are a start-to-finish approach and a multi-disciplined project team. We believe that in the e-business world, success is not just about understanding technology, it's about understanding your business, the market forces that drive it and the processes and people behind day-to-day operations.

We can help you create channels to connect with customers, suppliers, partners, and employees worldwide using the latest internet technologies, allowing you to improve your current systems for sharing information and selling products. Our consultants have the necessary skills required for …

E-Solutions Strategy
Technical and Information Architecture
Custom E-Solutions Development and Site Design for robust intranet (B2E), extranet (B2B), and internet (B2C) applications
Content Management Systems
E-Package Evaluations
Web-Enabling of ERP systems
Wireless Application Development and Enabling
Graphic Design

 
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